With the success of Labour at the general election, the recruitment and staffing sectors are facing an impending wave of employment law changes unseen since the AWR was introduced in October 2011. These changes could reshape the industry. With over sixty proposed changes, these new laws could significantly impact the temporary staffing market. But what do they mean for businesses like ours and for the workers we support?

Day-one employment rights

Labour plan to introduce rights from the first day of employment, including unfair dismissal claims, looks to provide workers with immediate security. This move gives workers the confidence to address issues and hold employers accountable. However, for staffing agencies, this introduces a need for meticulous documentation and fair, transparent dismissal processes. We’ll need to ensure our operations are robust, as failing to comply could lead to costly disputes.

Labour - Temporary staff in a warehouse

Sick pay and family-friendly rights

Eliminating the sick pay waiting period and introducing day-one rights for family leave might bring some complexity to managing workforce availability. While this may mean higher costs and operational hurdles for employers, it also signals a step toward enhanced worker satisfaction. There is no doubt that the current three-day waiting period discourages a certain amount of sickness. We will need to ensure that our current processes, including return to work conversations are constantly applied. In the long run, agencies that adapt to these changes can retain happier, healthier workers and potentially benefit from greater loyalty and reduced turnover.

Reform of employment status

Perhaps one of the most impactful changes is the Labour proposal to merge employee and worker statuses into a single category, granting full employment rights. For agencies like ours, this means we’ll need to navigate a more complex contract management process and adapt to increased costs. That said, it could also clear up the ambiguity surrounding temporary workers’ rights, providing a standardised approach that makes our processes more straightforward in the long term.

Single enforcement body and stricter protections

Labour’s idea to set up a Single Enforcement Body, tasked with monitoring workplace rights, means heightened scrutiny for businesses in the staffing sector. We’ll need to be even more rigorous in our compliance checks, which could lead to increased regulatory costs. But on the upside, a more regulated market could level the playing field, ensuring that all agencies follow fair practices, benefiting workers across the board.

National living wage and age bands

By linking the National Living Wage to the cost of living and removing the 18-20 age band, Labour aims to provide fairer pay, especially for younger workers. This is likely to impact sectors like retail and hospitality, where younger workers are common. Removing the age bands won’t have an immediate impact on our business as in our experience the vast majority of our clients already disregard the 18-20 age band.

In summary, while the Labour employment law changes are ambitious, they are aimed at transforming the employment landscape. For staffing agencies and businesses using temporary workers, this means navigating new complexities, increased costs, and more administrative work.

However, these changes could also lead to a more motivated and loyal workforce. For those willing to
adapt, this new environment could bring opportunities for growth and a stronger reputation in the market.

Labour - Major Recruitment Hi-Vis Jacket

Pros and Cons: The Impact of Labour’s Employment Law Reforms

For Employees: A mixed bag of opportunities and challenges

Pro’s

  • Improved Job Security: With day-one rights to unfair dismissal claims, workers in the temporary sector will enjoy an added layer of protection. No more will they have to worry about losing their job without just cause; they now have a safeguard.
  • Access to Sick Pay: By removing the sick pay waiting period, Labour aims to promote workers’ well-being. This change ensures that falling ill doesn’t come with the fear of financial instability, fostering a healthier workforce overall.
  • Stronger Family Leave: Enhanced family-friendly rights mean workers can take maternity, paternity, or other family leave from day one. This not only provides muchneeded support but also promotes a healthier work-life balance.
  • Fairer Pay: Linking the National Living Wage to the cost of living and removing the age band restrictions is a step toward fairer wages, particularly benefiting younger workers who often make up a significant part of the temporary workforce.
  • Standardised Employment Rights: Combining employee and worker statuses could simplify the current complex system, making it easier for workers to understand their rights and access benefits.

Con’s

  • Reduced Flexibility: For those who prefer the flexibility of a temporary work through a contract for service, the right to opt for guaranteed hours could limit their options, potentially creating challenges for students or those with other commitments.
  • Fewer Job Opportunities: As employers face increased costs and complexities, some may reduce their reliance on temporary staff, potentially limiting employment opportunities for workers seeking flexible arrangements.
  • More Stringent Hiring: With greater protections come stricter hiring processes. Temporary workers may face more detailed vetting, possibly slowing down the hiring process.
Labour - Major Recruitment warehouse worker

For Employers: Navigating a new landscape

Pro’s

  • Worker Retention: Enhanced rights and protections could lead to a more satisfied workforce, which in turn might reduce turnover and boost productivity. In the long run, a happier workforce means a stronger reputation for the agency.
  • Clearer Employment Framework: Simplifying employment status helps standardise contracts and benefits, potentially reducing some of the current ambiguities that complicate the management of temporary staff.
  • Competitive Edge: Agencies that quickly adapt to the new laws and offer comprehensive benefits may attract top talent and clients, positioning themselves as market leaders in a fairer employment environment.

Con’s

  • Rising Costs: Offering family-friendly benefits from day one and paying a higher living wage will undoubtedly increase operational expenses. Employers will need to rethink their budgets to accommodate these changes.
  • Administrative Burden: Managing transitions to permanent contracts, tracking employment durations, and ensuring compliance with stricter regulations will require more time and resources, potentially straining smaller agencies.
  • Reduced Flexibility: With new rules around employment contracts, agencies could find it harder to adjust workforce sizes quickly, potentially impacting their ability to meet fluctuating client demands.
  • Legal Risks: The introduction of day-one rights for unfair dismissal and the time limit extension for three to six months, could lead to an increase in tribunal claims, exposing employers to potential legal battles and financial risks

These changes bring both challenges and opportunities for employers and employees alike. While there is no doubt that navigating this new landscape will be complex, the potential for a more engaged, satisfied workforce could present a silver lining for those who are proactive and adaptable.